Under the UK NIS Regulations, organisations must report “significant” or “substantial” incidents to their competent authority without undue delay and, where feasible, no later than 72 hours after having become aware of them.
Competent authorities have been assigned on a sectoral basis, each with its own incident reporting thresholds.
OES must consider three factors when determining whether an incident is “significant”:
- The number of users affected by the disruption.
- The duration of the disruption.
- The size of the geographical area affected by the incident.
For DSPs, incidents have a “substantial” impact if they result in:
- Service unavailability for more than 5 million user hours;
- Loss of confidentiality, integrity, availability or authenticity of data accessed over networks or information systems affecting more than 100,000 users;
- A risk to public safety, public security, or loss of life; or
- Material damage to at least one user exceeding €1 million (about £843,000).
Under the EU NIS2 Directive, essential and important entities must report significant incidents in three stages:
- An early warning within 24 hours of becoming aware of the incident;
- A full incident notification within 72 hours; and
- A final report within one month of the incident notification.